Terms of service

These terms apply to all Lucrovia accounts. Accounts are created during onboarding, and the terms apply from the moment you accept them.

1. The service

Lucrovia analyzes billing data from your connected Stripe account, shows revenue leaks and prepares fixes. Fixes run only after your approval, or automatically for leak types where you switched on automatic fixes.

2. Your account

You are responsible for the Stripe account you connect and for the people on your team who have access to Lucrovia. You can disconnect Stripe at any time in the settings.

3. Plans and payment

Flat: $499 per month, billed monthly in advance. Performance: 10% of recovered revenue, billed monthly in arrears based on the monthly statement. Recovered revenue only includes money tied to a Lucrovia action. Prices exclude VAT where applicable.

4. Term and cancellation

Both plans run month to month. You can cancel at the end of any month. There is no minimum term and no cancellation fee.

5. Data

Your billing data stays yours. We process it only to provide the service and under the data processing agreement signed before your live account is connected. After cancellation, data is deleted within 30 days.

6. Availability

We aim for high availability but cannot guarantee uninterrupted service. Planned maintenance is announced in advance by email.

7. Liability

Lucrovia prepares recommendations and actions based on your data. You remain responsible for approving fixes and for your pricing decisions. Our liability is limited to the fees you paid in the twelve months before the claim, except where the law does not allow such a limit.

8. Changes

We will tell you about changes to these terms at least 30 days before they apply. If you do not agree, you can cancel before the change takes effect.

Questions about these terms: hello@lucrovia.com